Shipping Policy

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Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

-Shipping costs are calculated at checkout based on your location and chosen shipping method.

-Standard delivery typically takes 5–10 business days, depending on your location.

-Expedited shipping options may be available at checkout.

Please note that delivery times are estimates and may vary due to factors outside our control (e.g., carrier delays, customs processing).

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking details so you can follow your package’s journey.

International Shipping

We currently ship to most countries worldwide. International delivery times vary, and customers are responsible for any customs duties, import taxes, or fees imposed by their local authorities.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. If you experience an issue, please contact the shipping carrier directly. However, you can also reach out to us at hello@lumacontour.com, and we’ll do our best to help.

Questions?

For any questions about shipping, please contact us at hello@lumacontour.com.